There is no doubt that private individual, corporate bodies and even organizations mistake computer operators for professional secretaries. It is in the light of this, that this research was carried out to clear the misconception. It was a study carried out on some selected organization within Kaduna State. Related books on the topics were referred to and 120 questionnaires were used for the study out of which responses from 100 respondents were received and used and that form the basis for analysis. The study revealed that professional secretaries undergo training and professional courses as regard to their duties and responsibilities also computer operators also play significant roles in the organization, they type and safeguard document in their possessions. This was achieved by evaluating the performance of a professional secretary and a computer operator. Conclusions were drawn that professional secretaries assume duties on behalf of their boss unlike computer operators. It was recommended that computer operators who wish to be called professional secretaries should take up courses in office profession and management studies department and other professional courses relating to that.
There is no doubt that in many organizations be it private or public sectors, secretaries and computer operators are mistakenly ignored or misunderstood to mean the same thing. However, earlier the role of a secretary was limited to notes from their heads, typing and storing information. Perhaps with the advent of technology in companies and offices, secretarial duties have extended to things that were meant for the professional and managerial staffs. The secretary that organizations are seeking in today’s time should not only have clerical skills and administrative skill alone but also cooperate governance, security laws, and capital market.
As it is today technology has affected every aspect of secretarial work from the organization of document, sorting and storing of document.
| 1 - 5 of 96 Reviews |